Reviews

Based on 347 reviews
87%
(302)
7%
(24)
3%
(10)
1%
(4)
2%
(7)
A
Popcorn cardigan| teal
Alexandra Valachovic

Popcorn cardigan| teal

Surprised

I definitely love everything in the bundle deal. I wear a large/xlarge everything fits and hugs my curves.

A
Legging/Tank bundles
Arline Lewis
Quality is GREAT

Love the quality of the clothing every purchase is always an essence experience !

Terrible follow through

I reached out to the owner about missing pieces. She told me the item was on the way this order is back from March it’s the end of may with no follow up or follow through after multiple attempts to allow her to correct an error. I bought multiple items from you and I can promise you me or my friends will shop elsewhere

Hello,

Please let me know what are you missing so I can refund you now.

Thank you

Comfy

Fits perfect

I wish I could give 5 stars

never received it that was the one i wanted the most!

Hi,

You were refunded due to site over selling. This review looks as if you paid and never received it. We refunded and proceeded with rest of order.

Thank you

Cheap

The quality was very cheap. I was sent the wrong size in the top. Everything I ordered is see thru. I requested a refund and I'm still waiting on a response

You sent a refund request where? We don’t offer refunds so that can’t be accurate. Searched inbox and do not see any emails.

And another one

Great purchase.

And another one

Great purchase.

And another one…

Great color. Great fit.
Great purchase.

Whewwwww! These pants are nice!

I’m 5’7” and weigh 195. I bought a large and these fit so perfect and they have a really soft feel. I love it. I’ll be ordering more.

S
Fleece Short Set| Black
Sabrina Carter
Size up

Cute set but runs small.

Active Seamless Romper| Olive mustard

I love it...soft and comfortable. Pretty colors just like the pictures

N
3 pc cardigan set| mint green
Najee

I received plenty compliments. It’s super chic and comfy. Love it!

I love

All the items are so comfortable and soft. I definitely want to order more.

I love the knit set

I ordered the mocha knit set and I love it! It’s comfortable and it stretches just the way I love it too!

Love as Always

I ordered (3) items on my first order and then (2) this go around. I didn’t hesitate to order this because the material is soo smooth.❤️❤️❤️

Amazing all around! I will be buying again. Happy happy!

Products not received

This is the review you left:
Have not received my order
I placed my order 14 days ago and according to the UPS tracking number it said damage reported. How do I get a refund or the products that I ordered

This is the reply by ESSENCE BY ESOHE:

Hello, Have you filed a claim with UPS? We were not notified until now so how would we know there was an issue? We did our part and sent your order. UPS damaged it while in transit and a claim needs to be filed.

Thanks,

Hello,
In response to your comment, how would I know that I need to file a claim with UPS? I shop online ALL the time and have never had this happen. I also sent you all a message from my shop app regarding the issue and asking what to do about it but I got no response. So let me get this right, I'm supposed to file a claim to UPS regarding products that I'm not even sure was what I've ordered. Let's be realistic! There are so many fake clothing websites where we order stuff and it's not legit. I have witnessed people ordering shoes online and getting a pack of white teeshirts. This was just a lesson learned for me! Don't order from companies like this who have adds on FB and Instagram and especially ones who don't have many comments under their post! That's usually not a good sign.
Thank you.

Hello,

Have you filed a claim with UPS? We were not notified until now so how would we know there was an issue? We did our part and sent your order. UPS damaged it while in transit and a claim needs to be filed.

Hello,

We have a page full of reviews so your comment stating no comments under post…? Also we have a page stating what to do in the event of issue with carrier. It says to contact the carrier! We never got a message from the shop app. You could have sent an email. Thank you.

Return process

I requested a return online and received an email saying my return request was received and I will get another email with return instructions. I have yet to receive that email. It’s been days since my initial request. The outfit itself is okay nothing special and the colors do not match. That’s not that big of a deal but the L/XL top runs pretty small.

The colors do not match because they were not sold as a set! They don’t even match in the picture provided. As far as the top, they run true to size for most. Thank you.

L
3 pc cardigan set| mint green
Latosha Bryant

Absolutely beautiful color

So cute

So cute on and it fit great around my curves

M
Flare stretch Jeans| Multiple colors
Marcieholland33@hotmail.com
Excellent 💛

I purchased three of the flare stretch jeans and I LOVE them…perfect fit…I’m 5’3 191 lbs. and a small fits just fine…pants have a of stretch… Love Them ❤️❤️❤️

Beautiful and soft material

I absolutely love this dress it is very soft and comfortable. I actually got a sheer cardigan in mocha that matches it perfectly.